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info@techframework.com | Fort Collins, Loveland, Greeley

RESPONSIVE. EFFECTIVE. EXPERIENCED.

Technical Framework is a team of seasoned information technology professionals servicing Northern Colorado and Southern Wyoming.

Hire an Award-Winning Team of Professionals
Our award-winning team of professionals is ready to serve your needs so you can focus on business.

Contact us today for a no-charge consultation.

Founded by Al Harris and Allison Robin, Technical Framework has served Northern Colorado companies and non-profit organizations since 2012. Allison has been a resident of Northern Colorado since 2001. A graduate of Pepperdine University, her background includes business management and administration positions at Hewlett Packard and Colorado State University’s College of Business, as well as the School of Biomedical Engineering.

Al Harris is a Colorado State University College of Business alumnus, and holds a master’s in Computer Information Systems from the University of Phoenix. He has worked as a consultant in the IT & Cybersecurity field since the late 90s, focusing on small business and non-profit organizations in Northern Colorado.

Technical Framework stands apart from other providers by bringing together a team with both technical and business expertise. This unique perspective allows us to understand technology from our clients’ point of view. We invite you to explore how our Northern Colorado IT and Cybersecurity services can help your business operate more efficiently and profitably. Reach out to us today to take the next step.

Today’s IT & Cybersecurity Issues Require Specialized Knowledge

Purchasing Agent
Purchasing Agent
  • Our purchasing agent is trained to efficiently locate products with correct specifications and optimal pricing. Our quotation process is seamless and allows you to select options, change quantities, and e-sign for approval on the fly using your PC’s web browser or mobile device.
  • Upon arrival, custody of the equipment is transferred to our service coordinator, who facilitates delivery and installation on your premises.
Service Coordinator
Service Coordinator
  • Our service coordinator ensures that helpdesk requests and projects remain on track using our logistics management system. Every client request receives a ticket number and is routed to an appropriate specialist based on the technology platform and geographic location.
  • The service coordinator works with technicians to resolve any resource limitations they may encounter in the course of resolving a ticket and follows up with clients post-resolution.
IT Technicians
IT Technicians
  • Our IT Technicians handle the bulk of technical requests ranging from brief helpdesk tasks to ongoing support projects in the areas of individual computers, networks, cloud services, apps, and security. They are skilled in the art of customer service but able to handle complex, mission-critical IT solutions for clients across Northern Colorado and the North Denver Metro.
  • Depending on the issue, support is rendered onsite, by phone, or via remote screen sharing. The solution and notes about the task are linked with the ticket in our client management system.
Senior IT Engineers
Senior IT Engineers
  • As our most experienced technical staff members, Senior IT Engineers have expert knowledge of IT and cybersecurity systems. They serve as architects of complex cloud and on-premises solutions while innovating new ways to handle the emerging needs of various industry verticals.
  • Senior Engineers also serve to mentor less experienced staff members and as escalation points for problems that require the highest level of IT acumen.

Ready for Expert IT Support and Security Services from Specialists?

Talk to our team

REQUEST HELP
?
For time-sensitive issues, please call our main number.
Main: 970.372.4940
Quotes: quotes@techframework.com
Tech Support: help@TechFramework.com