info@techframework.com | Fort Collins, Loveland, Greeley

RESPONSIVE. EFFECTIVE. EXPERIENCED.

Enhancing business performance with innovative IT solutions since 2012.

Hire an Award-Winning Team of Professionals
Our award-winning team of professionals is ready to serve your needs so you can focus on business.

Contact us today for a no-charge consultation.

Al Harris and Allison Robin For well over a decade, we at Technical Framework, founded by Al Harris and Allison Robin, have been a cornerstone for small- and medium-sized businesses and non-profit organizations across Northern Colorado and Southern Wyoming, providing expert technology consulting and managed services. Our strength lies in the unique blend of technical prowess and business acumen that we, as founders, bring to the table.

Al, a distinguished alumnus of Colorado State University’s College of Business, boasts nearly three decades of experience as a consultant in the intricate fields of IT and network security. He also holds a Master of Science in Computer Information Systems. His extensive background ensures that we remain at the forefront of technological solutions.

Complementing Al’s technical depth, Allison, a proud graduate of the Pepperdine Graziadio Business School, brings a wealth of business management and administrative expertise. Her career spans influential roles at Hewlett Packard and within Colorado State University’s College of Business and the School of Biomedical Engineering, providing a robust understanding of operational excellence.

At Technical Framework, we differentiate ourselves by integrating both technical and business perspectives. This holistic approach enables us to truly comprehend technology from our clients’ viewpoint, ensuring that our solutions are not just technically sound but also strategically aligned with your business objectives.

In January 2025, we were thrilled to relocate our main office to the vibrant Opera Galleria in Downtown Fort Collins. This move is particularly special for Al, who graduated from Colorado State University and called Downtown Fort Collins home for many years. We are excited to once again be an integral part of this extraordinary Downtown Fort Collins community.

We invite you to discover how our comprehensive IT and Network Security services can significantly enhance your business’s efficiency and profitability. Schedule a free consultation at our new Tech Bar today to take the crucial next step towards optimizing your operations.

Today’s IT & Network Security Issues Require Specialized Knowledge

Purchasing Agent
  • Our purchasing agent is trained to efficiently locate products with correct specifications and optimal pricing. Our quotation process is seamless and allows you to select options, change quantities, and e-sign for approval on the fly using your PC’s web browser or mobile device.
  • Upon arrival, custody of the equipment is transferred to our service coordinator, who facilitates delivery and installation on your premises.
Service Coordinator
  • Our service coordinator ensures that helpdesk requests and projects remain on track using our logistics management system. Every client request receives a ticket number and is routed to an appropriate specialist based on the technology platform and geographic location.
  • The service coordinator works with technicians to resolve any resource limitations they may encounter in the course of resolving a ticket and follows up with clients post-resolution.
IT Technicians
  • Our IT Technicians handle the bulk of technical requests ranging from brief helpdesk tasks to ongoing support projects in the areas of individual computers, networks, cloud services, apps, and security. They are skilled in the art of customer service but able to handle complex, mission-critical IT solutions for clients across Northern Colorado and the North Denver Metro.
  • Depending on the issue, support is rendered onsite, by phone, or via remote screen sharing. The solution and notes about the task are linked with the ticket in our client management system.
Senior IT Engineers
  • As our most experienced technical staff members, Senior IT Engineers have expert knowledge of IT and network security systems. They serve as architects of complex cloud and on-premises solutions while innovating new ways to handle the emerging needs of various industry verticals.
  • Senior Engineers also serve to mentor less experienced staff members and as escalation points for problems that require the highest level of IT acumen.

Ready for Expert IT Support and Security Services from Specialists?

Talk to our team

REQUEST HELP
?
For time-sensitive issues, please call our main number.
Main: 970.372.4940
Quotes: quotes@techframework.com
Tech Support: help@TechFramework.com